Thats about what I get from Godaddy.
They've been pretty cool about it--I had two days the site ran slow, I called..they always answer the phone and switched me to a new server in two hours.
That's really the best part--toll free help and they answer right away and walk ya through anything ya want...before that I had to nag Splodge and Gref, and Tofu, and others all the time.